Lisa’s Philosophy: Change is constant, but it doesn’t have to be overwhelming. At Change at Hand, I partner with leaders and teams to navigate the human side of transition. My mission is to bridge the gap between where you are and where you want to be with empathy, insight, and steady support. I believe the most sustainable shifts happen when we work together to unlock the potential already within your reach. Let’s make your next chapter your strongest one yet.

Lisa’s Key Expertise:

Strategic Tools & Frameworks: Use Prosci ADKAR and Lean Six Sigma methods, and have created project plans that cut process redundancy by up to 60%.

Large-Scale Transformation: Led major change projects, including moving five business sites to SAP S/4HANA and managing employee transitions across 38 sites during the AbbVie and Allergan merger.

Building Internal Capability: Establish company-wide change management methods and competency models to help employees and leaders navigate transitions.

Coaching & Mentoring: Have coached executive leaders and mentored internal change teams to support lasting alignment in organizations.

Lisa’s Education:

Dr. Lisa McRoberts uses her Ph.D. in Business Organizational Management and CCMP™, Prosci™, and LaMarsh Global™ certifications to turn theory into real change management results. With more than 20 years of experience, she helps organizations achieve high standards by connecting technical work with people’s needs.

Glossary of Expertise:

• CCMP™ (Certified Change Management Professional): A globally recognized credential based on the ACMP Standard, validating the ability to lead enterprise-wide change and align people adoption with technical execution.
• Prosci ADKAR®: A research-based methodology (Awareness, Desire, Knowledge, Ability, Reinforcement) focused on helping individuals transition through change effectively.
• Master Change Practitioner (LaMarsh Global) is an advanced certification in ‘Managed Change.’ It is meant for leading complex, high-risk projects and coaching executive sponsors.
• Lean Six Sigma: A methodology focused on improving performance by systematically removing waste and reducing variation in processes.
• SAP S/4HANA Leadership: Specialized expertise in orchestrating the technical deployment and organizational readiness for large-scale digital ERP transitions.